Privacy Policy

Last updated: July 20, 2026

Notice: This Privacy Policy is provided as a reference template to explain the basic principles by which SHANBO collects, uses and protects personal information. Given that legal requirements vary across jurisdictions (such as the EU GDPR, China's Personal Information Protection Law, the US CCPA, etc.), this policy does not constitute legal advice. Before going live, we recommend having a qualified legal counsel review and localize this document for your target markets.

1. Who We Are

SHANBO Construction Machinery (Shandong) Co., Ltd. (hereinafter referred to as "SHANBO" or "we")

Registered address: No. 16, Renmei Road, Wangyin Street, Yanzhou District, Jining City, Shandong Province, China

Email: evan@shanbomachinery.com

WhatsApp: +86 19605370705

2. What Information We Collect

When you visit the SHANBO website or contact us through a form, we may collect the following information:

  • Information you actively provide: name, company, email, phone/WhatsApp, country, products of interest, inquiry details
  • Automatically collected information: browser type, device type, IP address, pages visited, time of visit (via server logs and cookies)
  • Third-party information: when you contact us via LinkedIn, Facebook, WhatsApp or other channels, those platforms may share your public profile with us

3. How We Use Your Information

We use the information we collect only for the following purposes:

  • Responding to your inquiries, business intent or after-sales requests
  • Providing product quotations, technical specifications, and export logistics solutions
  • Fulfilling contractual obligations (order processing, shipment, payment, after-sales)
  • Website operation optimization (traffic analysis, troubleshooting)
  • Compliance with legal and regulatory requirements (such as anti-money-laundering, export control)

We will not use your personal information for any purpose other than service-related communications, nor will we sell it to third parties.

4. Cookies and Similar Technologies

This website uses necessary functional cookies (such as remembering your language preference and login state) and anonymous analytics cookies (such as Google Analytics for page-view statistics).

You may refuse or delete cookies through your browser settings. Refusing cookies will not prevent you from accessing the basic content of the website, but may affect certain interactive features (such as the inquiry form).

For the Phase 1 launch, a Cookie Consent Banner has not been deployed. If your target markets include the EU, we recommend adding a GDPR-compliant consent banner in Phase 2.

5. Information Sharing and Disclosure

We only disclose your information to third parties in the following circumstances:

  • Service providers: such as international logistics providers and payment channels (only the information strictly necessary to fulfill the order)
  • Legal requirements: when required by judicial authorities, government departments, or other legal procedures
  • Your explicit consent: any other disclosure scenario you have actively agreed to

We will not sell or provide your personal information to advertisers, data brokers, or unauthorized third parties.

6. Data Storage and Security

Your information is stored on servers located within China, transmitted over encrypted connections (HTTPS), and access is limited to authorized personnel. We apply reasonable technical and organizational measures to prevent data loss, misuse, and unauthorized access.

When you request deletion, or when the legally required retention period expires, we will securely delete or anonymize your information.

7. Your Rights

You have the following rights over your personal information:

  • Access: you have the right to know what information we hold about you
  • Correction: you have the right to request correction of inaccurate information
  • Deletion: within the scope permitted by law, you have the right to request deletion of your information
  • Withdrawal of consent: you may withdraw any processing consent you have previously given us at any time
  • Complaint: you have the right to file a complaint with the data protection authority in your jurisdiction

To exercise any of the above rights, please contact us at evan@shanbomachinery.com. We will respond within 30 days.

8. Cross-Border Data Transfer

Because SHANBO is headquartered in China, when providing products and services to users outside China, your information may be transferred from your country/region to servers in China for processing. We will ensure that such cross-border transfers comply with applicable law and are conducted in a lawful and secure manner.

9. Children's Privacy

This website is not directed at children under 14 years of age. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will delete it promptly after verification.

10. Policy Updates

We may update this policy in response to business changes or legal requirements. The updated version will be posted on this page, with the "Last updated" date marked at the top. Material changes will be notified by email or prominently on the website.

11. Contact Us

If you have any questions, comments, or complaints about this policy, please contact us through the following channels:

We will respond to your request within 30 days of receipt.